Managed IT Services in Colorado Springs: Common Questions
What Do Managed IT Services in Colorado Springs Include?
RainTech covers day-to-day IT support, infrastructure management, cybersecurity (managed detection and response, endpoint protection and dark web monitoring) and cloud infrastructure. You can hand us everything, or use us alongside your own IT staff.
How Fast Does RainTech Respond When Something Breaks?
Our average response time is 4.9 minutes, and every client gets always-available remote support from technicians who already know their systems.
What Is the Difference Between Fully Managed and Co-Managed IT?
With fully managed IT, RainTech runs your whole IT environment, from setup to ongoing management. With co-managed IT, your in-house team stays in charge and we add capacity where you need it, such as after-hours coverage, specialized projects or infrastructure hardware.
Can You Help Us Meet HIPAA or CMMC Requirements?
Yes. We support regulated organizations with HIPAA/HITECH, CMMC and NIST 800-171 frameworks, so you can meet your obligations without pulling your team away from daily work.
Where Is RainTech Located?
Our headquarters is at 3 S Tejon St., Suite 400, in downtown Colorado Springs, where we have been since 2001. Office hours are Monday to Friday, 8 a.m. to 5 p.m. MT.